Hotel policies

CHILD POLICIES:

  • Children under 6 are free of charge in their parents’ room when sharing existing beds.
  • Baby cot – free of charge
  • Extra bed (max. 1 per room) – 30 €/night
  • Extra beds and baby cots are upon request and need to be confirmed with the hotel
  • Maximum room occupancy is 4 (including a child under 6)


PET POLICIES:

  • Small dogs only – under 10 kg
  • Pets must not be left unattended in the hotel room
  • Pet fee – 8 €/night


PAYMENT POLICIES:

  • General Payment Policy:
    • credit cards are not charged in advance, you will be charged at the hotel
    • the hotel reserves the right to pre-authorize credit cards prior to arrival
  • Advance Puchase Payment Policy:
    • Prepayment: clients accept to be charged with the total price of the reservation upon booking, which is non-refundable!


CANCELLATION POLICIES:

  • General Cancellation Policy:
    • Only written and confirmed cancellations made in advance will be accepted
    • Reservations can be cancelled free of charge up to 48 hours before the date of arrival but subject to change according to the confirmation
    • In case of late cancellation or NO-SHOW, a one night fee will be charged
    • In case of NO-SHOW, rooms are held until 7 a.m. the day after the scheduled arrival
  • Advance Purchase Cancellation Policy:
    • No modification accepted
    • The pre-paid amount is non-refundable
    • No refunds for cancellation or non-arrival on check-in date. Charges cannot be applied to other stay or services.


SMOKING POLICY:
Smoke Free Environment. Smoking is allowed only in the designated areas and a minimum of 5 meters away from the hotel entrance. Any financial, civil and criminal liability will be passed to the violators of these regulations.

CHECK-IN AND CHECK-OUT
Check-in time is 2:00 p.m. Should you arrive earlier and your room is not ready, we will be happy to store your luggage for you.
Check-out time is 11:00 a.m. Please call our reception if your departure is delayed. We will make every effort to accommodate you. Extra charge may apply.