Hotel policies

CHILD POLICIES:

• Children under 6 are free of charge in their parents’ room when sharing existing beds.
• Baby cot – free of charge
• Extra bed (max. 1 per room) – 40 €/night
• Extra beds and baby cots are upon request and need to be confirmed with the hotel
• Maximum room occupancy is 4 (including a child under 6)

PET POLICIES:

• Small dogs only – under 10 kg
• Pets must not be left unattended in the hotel room
• Pet fee – 10 €/night

PAYMENT POLICIES:

• General Payment Policy:
  • credit cards are not charged in advance, you will be charged at the hotel
  • the hotel reserves the right to pre-authorize credit cards prior to arrival

• Advance Puchase Payment Policy:
  • Prepayment: clients accept to be charged with the total price of the reservation upon booking, which is non-refundable!

CANCELLATION POLICIES:

• General Cancellation Policy:
  • Only written and confirmed cancellations made in advance will be accepted
  • Reservations can be cancelled free of charge up to 48 hours before the date of arrival but subject to change according to the confirmation
  • In case of late cancellation or NO-SHOW, a one night fee will be charged
  • In case of NO-SHOW, rooms are held until 7 a.m. the day after the scheduled arrival

• Advance Purchase Cancellation Policy:
  • No modification accepted
  • The pre-paid amount is non-refundable
  • No refunds for cancellation or non-arrival on check-in date. Charges cannot be applied to other stay or services.

SMOKING POLICY:
Smoke Free Environment. Smoking is allowed only in the designated areas and a minimum of 5 meters away from the hotel entrance. Any financial, civil and criminal liability will be passed to the violators of these regulations.

CHECK-IN AND CHECK-OUT
Check-in time is 3:00 p.m. Should you arrive earlier and your room is not ready, we will be happy to store your luggage for you.
Check-out time is 11:00 a.m. Please call our reception if your departure is delayed. We will make every effort to accommodate you. Extra charge may apply.